Posted at 14:51h
In the first post in this series
, we put forward the view that e-procurement has never lived up to its promise. The promise of buying everything from an on-line catalogue. A system that would enforce compliance to contract, eliminate maverick spend, reduce the cost of purchasing and provide rich spend data that could be leveraged to make even better sourcing decisions. And that’s what we’ve got right? Wrong!
I would say that in most large organizations it is as time consuming, as costly and as painful to buy something as it was 15 years ago. The problem is that the job – the job of implementing automated web enabled procurement systems – was never finished. The whole point was that buying for business was supposed to be as easy as buying off Amazon. But the objectives were forgotten and the vendors took their eye off the ball.