Document Management

Can I just make something very clear. I really liked the article by Laurence Buchanan on the Cap Gemini blog, Digital Transformations “What comes next after Facebook and Twitter”. I thought it was inspired and intelligent. I liked it a lot. That is until I read this sentence:  “How can we build stronger customer relationships based on true value co-creation ..”. Yet again, I thought, a fine piece of well articulated thought leadership drifts into pretentious clap-trap of self evident truisms using made-up words. Then I read this sentence: “How can we cut through vast quantities of unstructured customer data with accuracy and drive insight into action faster than the competition?”. Laurence Buchanan’s article had, for me, bounced right back. Suddenly, all is forgiven.

There's talk that the Amazon Kindle Fire will evolve into a phone and next year could see a Facebook phone launched as the dominant B2C players seek to protect their routes to market by adding hardware to their social networks and consumer ecosystems. It seems that everyone wants to have a piece of the mobile pie. But when Kofax announces that they've made an investment in MobiFlex to add mobile to their document capture offerings - the reasons for doing that aren't exactly obvious. What is the serious business reason for using an iPhone as a business document capture device and are Kofax just jumping in the mobile band wagon?