State of Flux 2011 SRM survey

State of Flux 2011 SRM survey

State of Flux, the London based procurement and supply chain consultancy, has launched their 2011 global SRM survey.  This year’s survey focuses on the current state of SRM practices, the value they deliver, and the much talked about (but little researched) theme of “customer of choice”.

This is the third year running that State of Flux have conducted in-depth global research in SRM (which State of Flux defines in broad terms as “a discipline of working collaboratively with those suppliers that are vital to the success of your organisation, to maximise the potential value of those relationships”). Their 2010 survey attracted responses from senior practitioners in more than 300 organisations and this year’s survey includes a new section on “relationship characteristics” and a number of specific questions around the theme of “customer of choice”.

Early findings include:

1. Three-quarters report progress in SRM over the past year, with 9 out of 10 expecting it to become more important in the next year.

2. The main barriers to progress are a shortage of skilled personnel, lack of budget/resources and changing mindsets about the value of more open engagement with suppliers.

3. A fifth of respondents see cost reduction as the biggest source of value from SRM during the next 12 months, closely followed by innovation.

Once the results have been collated, they will be discussed at a series of practitioner workshops and the key findings published in the form of a report that will be made available to all survey participants.

The survey will take approximately 20-30 minutes to complete.  To participate visit here:


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