I often recall the image of the Dickensian bookkeeper when I look at an AP department. In the 19th
century, ledgers were hand written with quill and ink, sometimes in triplicate, which meant doing the same things, literally, again and again. Today, we still have pieces of paper to record the details of a business transaction. In an age when we can trade coffee, oil and pork bellies in the blink of an eye - in an age when even pre-school kids are computer literate - what place is there for paper?