What’s wrong with BPO?

15 Jul 2013 Posted by Eyal Rosenberg in BPO, e-invoicing, Electronic Invoicing, The Rest

Outsourcing is not a bad thing. It allows companies to focus on their core competencies and let others do the rest. But there are some unintended consequences. When companies outsource processes to low-cost labor, they lose the motivation to modernize the process. Handcraft can be…

Overcoming the challenges of the old school software sales model

15 Jul 2013 Posted by Pete Loughlin in AP Automation, Procurement Software, Purchase to Pay, Purchase to Pay Process, SaaS

I recently made some comments about Basware that were somewhat critical. It was positive, constructive criticism. I wanted to point out that Basware was ideally placed to become a monster. With one of it’s largest competitors sidelined somewhat by their acquisition by SAP, Basware could…

Former colleagues are like buses

14 Jul 2013 Posted by Pete Loughlin in The Rest

You wait for ages without meeting any then two turn up at once. I had a rush of reacquaintances some time ago. I met Mike Zealley, a former colleague from KPMG with whom I had the pleasure of working very closely about 15 years ago….

The best solutions are those that solve a problem you never thought you had

05 Jul 2013 Posted by Pete Loughlin in AP Automation, Cloud Computing, e-invoicing, Electronic Invoicing, Financial Supply Chain Management, Purchase to Pay Process, Purchasing Card, Supply Chain Finance

Sometimes, great ideas just never take off because some prerequisite solution to a problem hasn’t been solved. E-procurement was a great idea in the 1990’s but until the internet was ubiquitous and trusted, it was slow to take off. Looking back, the trust and ubiquity…