What’s wrong with BPO?

15 Jul 2013 Posted by Eyal Rosenberg in BPO, e-invoicing, Electronic Invoicing, The Rest

Outsourcing is not a bad thing. It allows companies to focus on their core competencies and let others do the rest. But there are some unintended consequences. When companies outsource processes to low-cost labor, they lose the motivation to modernize the process. Handcraft can be…