Purchase to Pay

World class P2P – not just about KPIs

Posted by Pete Loughlin in Purchase to Pay

What is world class P2P? KPIs alone don’t give a true picture because they can be cherry picked. What about culture? What about working practices and organisational design? It’s very difficult to describe what truly world class P2P looks like but I have to tell…

Why Big Bang can be a big mistake

Posted by Pete Loughlin in Purchase to Pay

The are some system implementations which require a big bang approach – when the system goes live, everyone flips from old world to new world at the same time.  There are risks of course and properly resourced post go live support is essential to iron…