Electronic Invoicing

Only last week, Martha Lane Fox stepped down as UK "digital champion", a role in which she tried to encourage central and local government to get people online. While her efforts were applauded, there is some doubt as to how effective those efforts were. David Cameron's Conservative party came under criticism recently when it decided to delete all pre-2010 speeches including the speech that Prime Minister himself stated that the internet would help hold politicians to account. You could be forgiven for thinking that the UK government had gone soft on the digital agenda. But you'd be wrong. While the G2C (Government to Citizen) agenda may seem somewhat confused, the politicians appear to have no doubt about the importance of their role in encouraging the B2B digital agenda and today, Mathew Hancock MP, opening the UK National e-invoicing Forum (UKNeF) Roundtable event: Creating an Interoperable Ecosystem for Government & Business, claimed in no uncertain terms that he did not want to see the UK lag behind. The Minister of State for Innovation and Skills stated the Government's commitment saying that Britain would "move from the middle of the pack " to "lead the world" in e-invoicing.

I was delighted when I heard a few weeks ago the news that was made official this week that Nigel Taylor has joined Taulia. It's great news for Nigel and great news for Taulia. Nigel moves from GXS where he led the marketing, business development and strategy of their eInvoicing solutions but I got to know him through his chairmanship of the UK National e-invoicing Forum. He’s won a great deal of respect in that chair role where he’s been able to steer the delivery of some excellent thought leadership from the group. He also represents the UK at the European Commission’s forum on eInvoicing and is an executive committee member of the European eInvoicing Service Providers’ Association.

Today the world of e-invoicing witnessed the birth of it's latest miracle. "A business model considered 'impossible' by the industry is now the new reality." the press release states. "A bomb in the world of paid electronic invoices." Not just a miracle, a spectacular miracle. Although, I have to say, some of the impact has been lost in translation. And it gets better. "The InvoiceSharing business model is similar to companies like Twitter, Facebook and LinkedIn, that all have one thing in common: They have been changing the world." Let me rephrase the above: "Spot the odd one out: InvoiceSharing, Twitter, Facebook and LinkedIn" InvoiceSharing are new and they've just launched themselves into the e-invoicing world with a level of self-delusion that makes some of their competitors appear almost realistic in their assessment of their ability to disrupt. But don't be misled by my mocking tone - InvoiceSharing might just be onto something.

A couple of articles ago I mentioned the EU’s draft Directive on eInvoicing. It is a sensible document. However it has some problems which raise important questions. The core problem is that the reasoning in the Explanatory Memorandum to the draft is flawed. This is not just grumpy pedantry but something fundamental.

For years the growth in the use of electronic invoicing was hampered by a very simple fact. There was nothing in it for suppliers. Think about it. A supplier wants to be paid and needs to send an invoice. Whether that’s a paper invoice in an envelope with a stamp on it or an email makes very little difference. The cost of a stamp has got nothing to do with it – unless a supplier is sending many very low value invoices, the postage cost is trivial. While only a few customers demand electronic invoicing, while the business world was largely paper based and while suppliers were being asked to subsidize the cost of their customers' e-invoicing programs by paying for the privilege of sending an invoice, there was always going to resistance. But the world has now changed and the business case for e-invoicing is now fundamentally different to the one-sided calculation with all the benefits loaded on the customer side that would have been built perhaps 5 years ago.

A few weeks ago, somebody asked me why supply chain finance had suddenly burst into life - especially in the UK - with a new breed of SCF providers appearing at the same time?. Why is it that in the space of a few months the market place seemed to blossom? Tungsten bought OB10 to create a new SCF proposition. Crossflow Payments emerged in the summer and there were others. Why the sudden explosion? There was nothing sudden about it. These operations have years of planning and preparation behind them. It appears sudden – but it’s not. And we’re about to see something similar happen in Europe around e-invoicing.

In October 2008, some colleagues and I were in Brussels for a European Commission/PEPPOL session. Halfway through the morning we called our office travel agents and asked if they could book us onto earlier flights home and left. During the morning session I wrote in my diary “trying to decide between slitting my wrists or hurling myself from the window. One of the most dispiriting experiences of my life is sitting here listening to policy officers and IT staff talking rubbish and reinventing the wheel. Do our taxes pay for this nonsense? Yes they do”. Two things reminded me of this recently: the first was reading a PEPPOL Business Interoperability Specification (BIS 28A  – Ordering) which was out for review; the second was the reaction when the Draft Directive on eInvoicing managed to omit any mention of PEPPOL.