e-invoicing

This week we’re delighted to welcome a new sponsor, Nipendo, to Purchasing Insight. Nipendo is fairly new on the P2P scene but in the five or so years that they’ve been about they’ve already made quite an impact with an impressive customer list which includes HP, IBM, Motorola, Pfizer and Office Depot. I was excited to speak to Nipendo’s CEO, Eyal Rosenberg,  a couple of weeks ago – I wanted to know what makes Nipendo’s proposition stand out from the crowd. We covered a lot of ground but the thing that stood out for me was the concept of E2E-invoicing. At first, I was a little skeptical but as Eyal explain more, enhancing his explanation with case study examples, the Nipendo vision became clearer.

Sometimes, great ideas just never take off because some prerequisite solution to a problem hasn’t been solved. E-procurement was a great idea in the 1990’s but until the internet was ubiquitous and trusted, it was slow to take off. Looking back, the trust and ubiquity grew quite quickly but in 1996, if we had a crystal ball that said it would take the best part of a decade to become an established way of doing business, I wonder whether we’d have given up. We didn't know that the problem was trust and ubiquity until it was solved.

Do you recognize this business? They are a market leader. They have a significant - perhaps largest market share in their industry. Everyone knows their brand. They recruit the best people and their brand looks great on a CV. They have the confidence to know that they can retain their market share and still win business without having to compete on price. Can you tell who I'm thinking of? Here's a few more characteristics.

UKNeF is the snappy acronym for the United Kingdom National e-invoicing Forum. It's constituted under the Chatham House rule. In case you are unfamiliar with the Chatham House rule - it's like Fight Club. The first rule of UKNeF is don't mention UKNeF. And it really is like Fight Club. The action takes place in a basement. It's an orgy of e-invoicing debate starring Edward Norton as "Nigel Taylor", the insomniac office worker looking for a way to change his life who finds friendship with the devil-may-care character "Charles Bryant" played by Brad Pitt. OK, it's not like Fight Club - but it is set in a basement.

The UK Government last week published what they call their “Information Economy Strategy” in which the UK’s intentions for e-invoicing in public sector are stated. It’s been met with a positive, indeed an enthusiastic response. But not from me. This is what the UK government says: “Government also wants to make it easier for its suppliers once they have won contracts, by encouraging the use of electronic invoicing.” And they go on: “Government will not mandate suppliers at this stage, but will look at ways to spread best practice, and will track progress with a view to taking action if required at a later date.” Some commentators seem to believe that this adds up to a commitment. I’m no mathematician but when read this, in terms of commitment, it adds up to the square root of .. well, nothing! This statement of intent is typical politician speak that aims to placate the well informed who know something needs to be done and at the same time reassure the flat-earthers, fearful of change.

The electronic invoice goings on in Mexico have, understandably, attracted a great deal of attention. While nations like the US and the UK continue to sit on the fence, the Mexicans are setting the pace. But this isn’t just a matter for the Mexicans. And it’s not just Latin America that needs to keep a watchful eye on what’s going on as I realized when I spoke to Christian Lanng, CEO of Tradeshift and Steve Sprague, VP Product Marketing and Strategy for Invoiceware International. I spoke to Christian and Steve shortly after they announced a strategic alliance in May. The press releases that go out alongside these announcements are often dry and lacking detail so I was eager to hear what was so special about the Tradeshift and Invoiceware partnership and to get some insight from the people on the ground.

It was announced a few weeks ago that the Mexican Government has given businesses just 6 months to prepare for a major legislative change that will directly affect hundreds of thousands of small and medium sized businesses. And it’s not a trivial change. If businesses want to get paid for goods and services they supply, they’ll need to ensure that they generate invoices correctly and in accordance with the new rules. It’s not optional. There’ll be no excuses. It seems like a good idea to insist on the use of electronic invoices. It’s a mandate for common sense. The Mexican Government is embracing the digital age and at the same time implementing a zero tolerance approach to business taxes. But the rate of change they are imposing could create chaos as businesses fail to meet the deadline.