Author: Pete Loughlin

A meeting is not what you do. It is the forum in which you do something. You discuss problems in order to develop a plan to resolve them. You provide updates on progress of a project in order to gain approval to move to the next stage. You may sell your product or buy a product. These are the things you do in a meeting. If you have a busy day coming up, preparing an important presentation and responding to lots of emails, you wouldn’t say “I’ve got to use the computer a lot today” – you just wouldn’t. So why do people say “I have lots of meetings today”? So I’ve banned the word meeting. I want to remain focused on the purpose of any meeting rather than the meeting itself and I want my staff and colleagues to do likewise. And next, I’m going to ban the word “data”.

The business case for e-invoicing is normally measured from the perspective of the accounts payable process in the buying organization. Indeed, it is often said that most if not all of the benefits are stacked in the buyers favor - it’s the buyers that get to automate and eliminate process whereas for the supplier they only seem to incur costs. It’s time suppliers woke up. Take a simplistic view and you can barely make a business case for e-invoicing but take a closer look and the benefits can be astonishing.

I can buy something from amazon in just a few clicks. I feel confident that I’m getting a good price and I feel safe because the product I’ve selected has good reviews. The whole amazon experience has encouraged millions to change the way they shop. The purchasing process (as we like to think of it – it is more accurately a sales process), has been refined and iterated over the years, so what’s gone wrong with the B2B version – e-procurement? The e-procurement vendors’ sales and marketing material will tell a very different story. They'll explain how corporate purchasing could be but it won’t tell you what, in 9 out of 10 cases, it is really like.